Support Center
How can we help you?
Frequently Asked Questions
expand_more What happens in case I cancel my subscription?
When you cancel your subscription, you lose access to premium support and updates. However, you can still use downloaded products without renewing your subscription.
expand_more Can I use the products on multiple websites?
The pro plan is limited to 1 site, if you need to run the products on multiple websites, you'll need to upgrade to the business plan. The same applies on add-ons.
expand_more Can I buy a single product?
Yes, you can buy only one product like TotalPoll separately and also, you can upgrade later on to the all products plan.
expand_more What are the available payment gateways?
We offer a wide range of payment gateways including Credit Cards, Apple Pay, and PayPal.
expand_more Can I upgrade from pro license to pro subscription?
Of course, you can upgrade from pro license to pro subscription anytime, just let us know via the live chat.
expand_more In case I changed my mind, do you offer a refund?
Absolutely, in case you are not happy about your experience, you can request a refund within 30 days of your purchase.